Collections Services |
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Collections Services

The Root Sixteen team has very specific collections experience and expertise to assist clients in achieving their objectives. This experience includes:

  • Running  an outsourced collections business for UK & Irish auto & unsecured  assets.
  • Responsibility for collections efficiencies, risk mitigation and recoveries programs in a broadly based European financial services business.
  • Management of a portfolio of mortgage assets  (incl. 3rd party service provider oversight).
  • Installation and early adoption of Predictive Dialling and Workflow Systems in Ireland.
  • Implementing the first Written Off Debt Sale Program for Auto assets in Ireland.

Our collections services are tailored to meet different client objectives and requirements. To date these have comprised:

  • Maximising cash collections and minimising losses in a compliant manner.
  • Putting in place a dynamic set of collections strategies & processes.
  • Establishing a robust fit for purpose collections structure.
  • Coaching, up-skilling, and incentivising the collections team.
  • Constructing performance dashboards to help measure and manage collections.

Working with international and local management teams, we can provide a range of services which include the following.

  • Collection Strategies & Processes
  • Collections Infrastructure Audit
  • Identifying the Right MIS
  • Written Off Debt Sales
  • People Development
  • 3rd Party Review

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