Our programmes are designed to provide clients with a clear understanding of the events of fraud in existing portfolios and new business pipelines. Our objective is to help organisations identify the nature and source of fraud, prepare an impact analysis and develop remediation plans to eradicate future fraud and reduce portfolio losses and related operational costs.
“Wrongful or criminal deception intended to result in financial or personal gain”
While the specific nature of fraud can differ greatly from lender to lender and jurisdiction to jurisdiction, in our experience fraud is further defined as a deliberate act, perpetrated or attempted by third parties related to a lending transaction which results in significant monetary losses. All too often lender employees and related third party employees are involved in facilitating fraudulent transactions either deliberately or through unintended negligence.
The impact and severity of fraud depends on the nature of the deception ranging from, for example, falsified applicant documentation to highly sophisticated incidents where all aspects of underlying asset purchase transactions and / or ownership have been deliberately fabricated or misrepresented. Aside from the financial losses incurred as a result fraud, there are many other adverse impacts on businesses that arise as a consequence of reputational damage, operational cost and diversion of valuable management time.
Working with international and local management teams, we can provide a range of services which are detailed below.
– Using our sophisticated modelling techniques we carry out extensive analysis of client portfolios. Portfolio and new business data such as to asset, applicant, intermediary, and portfolio performance indicators are used to detect anomalies and inconsistencies highlighting potential fraud cases for further investigation.
– Detailed sampling and case by case investigation to clearly identify the nature and extent of fraudulent activity and facilitate the development of meaningful remediation initiatives.
– Preparation of gap analysis and shortcomings in areas such as division of employee duties, underwriting policies, asset and documentation verification and related processes.
– Develop “Red Flag” guidelines ensuring that all back and front office customer touch points include fraud detection protocols.
– Design and integration of specific metrics customised for channel, product and credit policy management.
– Recruitment and coaching of fraud teams, training of other business personnel and development of award and recognition schemes.
– Advancing third party claims together with expert witness support.
Site designed and developed by www.chalkstorm.com